Privacy Policy

Plain-English Summary: We only ask for what’s necessary to run our business and support our partnerships. Your personal data is never sold or passed to third-party marketers, and it is protected using industry-standard security. You can also request access, corrections, or deletion at any time. Full details are provided belIntroductionIn

Introduction

This Privacy Policy explains how we at Visibility Gurus collect, use, and protect personal information you provide when you visit our website (visibilitygurus.com), engage with us as a prospective or active partner, or otherwise interact with our services.

We are committed to protecting your privacy and handling your data with care. This policy is written to be readable –  not just legally sufficient. If anything is unclear, contact us directly.

Information We Collect

Information You Provide Directly

  • Name, work email, and agency name when you submit a partnership inquiry or contact form
  • Agency size, client volume, and current SEO setup when you complete our intake form
  • Communication content when you email us, schedule calls, or message us via LinkedIn
  • Payment information processed by our payment provider (we do not store full payment details ourselves)

Information Collected Automatically

  • IP address, browser type, device information, and pages visited (via standard analytics)
  • Referring URL and source of traffic
  • Cookies and similar tracking technologies

Information From Third Parties

  • Publicly available information about your agency (website, LinkedIn, industry profiles) when we research prospective partnerships
  • Service providers who help us deliver our services (calendar booking, email infrastructure, CRM)

How We Use Your Information

We use collected information only for these specific purposes:

  • Responding to your inquiries and scheduling discovery calls
  • Delivering services to agency partners and managing partnerships
  • Sending operational communications (reports, notifications, account updates)
  • Improving our website, services, and operational systems
  • Complying with legal obligations and protecting our legal interests
  • Sending optional newsletter or insight communications you’ve opted into (with clear unsubscribe in every email)

Sharing and Disclosure

We share personal information only in these limited situations:

  • Service providers who help us operate (email delivery, CRM, analytics, payment processing) under strict confidentiality obligations
  • Legal compliance if required by valid legal process or to protect our rights and the safety of others
  • Business transfer in the event of a merger, acquisition, or sale of assets (with prior notice where reasonable)

We never share end-client information across our agency partners. Every partnership operates under strict separation.

Data Security

We implement industry-standard technical and organizational measures to protect your information, including:

  • Encrypted data transmission (TLS/SSL on all our properties)
  • Access controls limiting data access to authorized team members
  • Regular security reviews and software updates
  • NDAs signed by all team members before access to any client data
  • No system is fully secure, but we take this responsibility seriously and continuously improve our security posture.

Data Retention

We retain your information only as long as necessary for the purposes described in this policy, or as required by law.

  • Prospective partner inquiries: 24 months from last interaction, unless you request earlier deletion
  • Active partnership data: throughout the partnership, plus 90 days for transition handover after termination
  • Anonymized analytics data: indefinitely
  • Legal and tax records: as required by applicable law (typically 7 years)

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent for communications at any time
  • Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies and similar technologies for analytics, functionality, and (with consent) marketing measurement.

International Data Transfers

VG operates from India and serves clients globally, including in the US, UK, Canada, and EU. By using our services, you understand that your information may be transferred to and processed in countries outside your country of residence, including India.

We implement appropriate safeguards for international transfers, including standard contractual clauses where applicable.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. We’ll update the “Last updated” date at the top and, for significant changes, notify active partners directly.

Contact us

For privacy questions, requests, or concerns:

Privacy Contact

Email: [email protected]

Address: C-86, Industrial Area Phase 7,

SAS Nagar – 160055, Punjab, India

We respond to privacy inquiries within 30 days, often much sooner.

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